Toast The Coast Food Tours puts customers first and is awarded WorldHost® Recognised Business status.
Toast The Coast based in Larne, has become the latest organisation in the UK to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.
WorldHost is a suite of world-class customer service training programmes that have already been used to train nearly over 200,000 people in the UK.
WorldHost Recognised Business status is awarded to businesses that have signed a commitment to delivering excellent customer service.
On receiving the recognition, Portia Woods of Toast The Coast commented: “I am passionate about service standards and I am incredibly proud to have achieved WorldHost Recognised Business status. When customers see the WorldHost logo displayed in my business, they’ll know that I have made a commitment to delivering an exceptional experience for them. Not only does this generate a positive vibe about the service offered, it helps to promote the businesses and towns & villages from Carrickfergus, Whitehed, Larne, Ballygally, Glenarm, Carnlough and Cushendun, as a friendly and welcoming tourist destination. ”
Toast The Coast Food Tours focuses on showcasing NI Locally Produced Foods, & Drinks Great Taste Award Winners and fantastic places to visit along the Casueway Coastal Route.
The WorldHost programmes are being rolled out across the UK, to help businesses gain a competitive edge and position the nation as a world-class tourist destination.
About WorldHost training
WorldHost customer service training has been used to train over 200,000 people in the UK, including tens of thousands of volunteers and staff at major events such as the London 2012 Olympic Games and Paralympics.
Originally developed in Canada – widely recognised as the leading global destination for visitor welcome – and adapted for the UK market. WorldHost programmes provide a gold standard in training for any business that relies on day-to-day interaction with customers for success. All WorldHost trainers are quality assured and are regularly tested to ensure they continue to deliver world-class customer service training.
